Algemene voorwaarden

Last updated: 20 August 2026.

Who you are contracting with

Every order placed on aprilia-parts.nl is a contract with GHM Motorcycle Parts S.L., NIF B27576305, P.I. Santa Bárbara 5, Javalí Nuevo, 30832 Murcia, Spain. Our full company details are in the legal notice.

How a contract is made

Putting parts in your basket is not an order. You place an order by completing checkout and paying. We then send you a confirmation by email. The contract exists once we have sent that confirmation, and the confirmation is your record of it — keep it.

We may decline an order, for example when a part turns out to be unavailable, when the price was obviously wrong, or when we cannot ship to your address. If we do, you pay nothing and anything already taken is refunded.

Prices

Prices are in euro and include Spanish VAT at 21% for new parts. Used and new-old-stock parts are sold under the second-hand margin scheme, where VAT is not shown separately and cannot be deducted. Business customers in another EU member state who give us a VAT number we can validate are invoiced without Spanish VAT under the reverse charge.

Shipping is not included in the item price. It is calculated for your country and shown in the basket and at checkout before you pay.

Dispatch and delivery

We dispatch available parts within 3 to 5 business days. How long the parcel then takes depends on the carrier and on where it is going, and we do not promise a delivery date. See the shipping page for rates and the delivery pages we can reach.

Risk passes to you when the parcel is delivered to you. If a parcel arrives damaged, tell us within a reasonable time and keep the packaging — the carrier will usually want to see it.

Payment

Payment is handled by Mollie. The methods available are shown at checkout. We do not see or store your card or bank details.

Right of withdrawal

If you are a consumer you may withdraw from the contract within 14 days without giving a reason. The return policy page explains how, what it costs and the few exceptions.

Legal guarantee of conformity

Parts must match their description and be fit for their normal purpose. If a part does not conform, you are entitled under Spanish law to have it repaired or replaced, or to a price reduction or a refund, for three years from delivery. This is a legal right, it costs nothing, and it exists alongside — not instead of — any manufacturer's warranty.

The guarantee does not cover wear from normal use, damage from an accident or from incorrect fitting, or parts modified after delivery. A part fitted to a vehicle it was not made for is not a conformity defect; check compatibility before fitting.

Trade customers

Approved trade accounts buy under these terms as amended by the account's own conditions. The right of withdrawal above is a consumer right and does not apply to purchases made for business purposes.

Complaints and disputes

Write to info@aprilia-parts.nl. We aim to answer within 24 hours on working days and to resolve complaints without a dispute arising.

We are not adhered to any out-of-court dispute resolution or arbitration scheme. If we cannot resolve a matter between us, you may take it to the ordinary courts. As a consumer you keep the right to bring proceedings in the courts of the country you live in, and to the mandatory consumer protections of that country.

Applicable law

Spanish law governs these terms. Nothing in them removes any protection that the mandatory law of your own country of residence gives you.